Returns & Refund Policy

30-Day Satisfaction Guarantee

If you are not completely satisfied with your purchase, you may request a return, replacement, or refund within 30 days of delivery, subject to the terms outlined below.

How to Request a Return

To initiate a return:

1. Contact our support team at contact@aminoreserve.com.
2. Include your order number and a brief explanation of the reason for your return.
3. Our team will review your request and provide return instructions within 1–2 business days.
4. Once approved, securely package the item and return it to the address provided by our support team.
5. After we receive and inspect the returned product, refunds will be processed to the original payment method within 3–5 business business days.

Please note that your financial institution may require additional time to post the refund to your account.

Eligible for Return or Refund

The following items may qualify for a refund or replacement:

• Unopened products returned within 30 days of delivery
• Products received damaged during shipping
• Defective products
• Incorrect items received
• Orders lost in transit and confirmed by the carrier

Non-Returnable Items

For health, safety, and quality-control reasons, we cannot accept returns for:

• Opened or used products
• Products with broken safety seals
• Products returned more than 30 days after delivery
• Products damaged due to misuse, neglect, or improper storage
• Products returned without proof of purchase
• Clearance, promotional, or final-sale items (if marked as non-refundable)

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

We will work with you to provide a replacement, store credit, or refund as appropriate.

Shipping Costs

• Original shipping charges are non-refundable unless the return is due to our error.
• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrectly shipped.
• We recommend using a trackable shipping service for all returns.

Refund Processing

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method.
• Processing typically takes 3–5 business days.
• Depending on your bank or credit card provider, additional processing time may apply.

Order Cancellations

Orders may be canceled before shipment by contacting our customer support team.

Once an order has been shipped, it must follow the standard return process outlined in this policy.

Policy Updates

Amino Reserve reserves the right to modify this Returns & Refund Policy at any time. Changes will become effective immediately upon posting on this page.

Contact Us

For questions regarding returns, refunds, or exchanges, please contact:

Amino Reserve

Email: contact@aminoreserve.com

Website: www.aminoreserve.com